FAQs

Frequently Asked Questions (FAQ)

1. What is Roots N Rituals?
At Roots N Rituals, we’re passionate about bringing the rich heritage of Kerala to your home through our premium hot-processed virgin coconut oil and other natural products. Our mission is to promote health and wellness while honoring traditional methods that have stood the test of time.

2. How is your hot-processed virgin coconut oil made?
Our coconut oil is crafted from fresh coconut milk, heated in a traditional bronze vessel (uruli), following age-old Kerala methods. This artisanal process preserves essential nutrients and enhances the oil's health benefits, resulting in a product that’s perfect for cooking, skincare, and haircare.

3. What makes your coconut oil different from others?
Unlike mass-produced oils, our product is made with love and care, using only the finest, locally sourced coconuts. Free from chemicals and preservatives, our hot-processed virgin coconut oil retains its natural flavor and benefits, making it a superior choice for health-conscious consumers.

4. Can your coconut oil be used for cooking?
Absolutely! Our versatile hot-processed virgin coconut oil is ideal for a variety of culinary uses—from frying and baking to drizzling over salads. Not only does it add a delightful flavor, but it also provides numerous health benefits, including aiding digestion and boosting metabolism.

5. Is your coconut oil safe for babies and nursing mothers?
Yes! Our coconut oil is 100% natural and safe for infants and nursing mothers. It can be used for soothing delicate skin, providing nourishment, and even as a gentle massage oil.

6. Are your products free from chemicals and preservatives?
Absolutely! At Roots N Rituals, we pride ourselves on our commitment to purity. Our hot-processed virgin coconut oil and other products contain no artificial fragrances, preservatives, or colors, ensuring that you receive only the best nature has to offer.

7. How do you ensure the quality of your products?
We follow stringent quality control measures throughout the production process, from sourcing fresh coconuts to the final bottling. Our traditional methods and commitment to excellence guarantee a product that is as close to nature as possible.

8. How should I store your products?
To maintain the quality of our coconut oil, store it in a cool, dry place away from direct sunlight. Be sure to keep the cap tightly closed after each use to preserve its freshness and potency.

9. Do you offer a return or refund policy?
We want you to be completely satisfied with your purchase! While we do not accept returns for natural products, we offer refunds or exchanges for defective or damaged items within 2 days of receipt. Please refer to our detailed policy for more information.

10. How can I contact you for further inquiries?
Got more questions? We’re here to help! Feel free to reach out through our website's contact form or email us at hello@rootsnrituals.in. Your health and wellness journey is important to us!